Industrial Relations

Operational IR advice, enterprise agreement strategy, and dispute resolution — protecting your commercial position at every stage.

Industrial Relations Consulting

From Day-to-Day IR to Complex Enterprise Negotiations

Industrial Relations is one of the most consequential — and most frequently mismanaged — areas of business. When it's reactive, it consumes management time, narrows your options, and shifts leverage toward unions and employees.

At SHR Consultants, we help organisations take back control. We combine deep IR expertise with a structured, commercially focused approach — so you're never caught flat-footed, whether you're responding to a dispute or planning your next enterprise agreement.

Our IR advice is practical, experienced, and designed to deliver outcomes that protect your business and strengthen your long-term position.

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What We Deliver

  • Operational IR advice across all day-to-day matters
  • Enterprise agreement strategy, negotiation & implementation
  • IR risk assessment & landscape review
  • Award & enterprise agreement interpretation
  • Payroll compliance auditing
  • Tribunal representation (Fair Work Commission)
  • Dispute resolution & escalation management
  • Business restructuring & redundancy management
  • IR strategy aligned to business objectives
  • Leader capability development in IR environments

Service Areas

Our Industrial Relations Practice

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Operational IR Advice

Day-to-day IR support across the full range of operational matters — from award and agreement interpretation to managing union interactions, workplace delegates, and right-of-entry visits.

We provide timely, commercially grounded advice that keeps your operations moving and your exposure managed.

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Enterprise Agreement Strategy & Negotiation

Enterprise bargaining is one of the highest-stakes processes a business undertakes. We support you through the entire EA lifecycle — from initial strategy and log of claims analysis to negotiation, BOOT testing, and embedding outcomes post-approval.

Our experience across hundreds of EAs means we anticipate union tactics, protect commercial objectives, and achieve durable agreements.

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IR Risk Assessment

A structured, evidence-based review of your IR landscape — identifying compliance gaps, relationship risks, and commercial opportunities before they become costly problems.

You receive a prioritised risk register and a practical roadmap for addressing what matters most.

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Tribunal Representation

Representation and advice for matters before the Fair Work Commission — including unfair dismissal, general protections, bargaining disputes, and protected industrial action.

We prepare your case thoroughly and represent your interests with authority.

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Payroll Compliance & Auditing

Underpayment exposure is now a governance risk, not just an HR issue. We conduct thorough compliance audits against applicable modern awards and enterprise agreements — identifying gaps and building remediation plans before the regulator does.

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Restructuring & Redundancy

Business restructures carry significant IR and ER risk if not managed carefully. We guide you through consultation obligations, redundancy processes, and workforce change — reducing legal exposure and protecting your employer brand.

Enterprise Agreements

The Full EA Lifecycle — Supported End to End

Enterprise bargaining is a complex, multi-stage process that demands strategic thinking at every step. We work alongside your leadership team from pre-bargaining preparation through to post-approval implementation.

1

Strategy & Preparation

Define objectives, assess the current agreement, analyse union claims, develop your negotiation strategy and contingency plans.

2

Negotiation

Lead or support negotiations — managing the table, the timeline, and the relationship dynamics that determine outcomes.

3

Approval & BOOT

Manage the approval process, Fair Work Commission submission, and Better Off Overall Test compliance.

4

Implementation & Embedding

Translate new agreement provisions into operations — communicating changes, training managers, and tracking compliance.

Why It Matters

The Cost of Getting EA Negotiations Wrong

A poorly negotiated enterprise agreement can cost your business significantly — in wage costs, flexibility constraints, and industrial disruption — for the life of the agreement (typically 3–4 years).

The right strategy, preparation, and advice at the table makes the difference between an agreement that works for your business and one you're managing around for years.

Common EA Mistakes We Help You Avoid

  • Starting without a clear strategy or mandate
  • Underestimating union preparation and log of claims
  • Failing to plan for protected industrial action
  • Conceding on flexibility and productivity provisions
  • Poor internal communication during bargaining

Common Questions

Industrial Relations FAQs

The earlier the better. IR consultants add most value before a dispute escalates, before bargaining starts, or when your workplace is going through significant change. If you're waiting until there's a crisis, you've already narrowed your options. A proactive IR review can surface issues — and opportunities — you didn't know existed.
EA negotiation is a multi-month process that includes: pre-bargaining strategy development, notifying the bargaining period, managing the exchange of claims, conducting negotiations across multiple sessions, managing industrial action (if it arises), reaching agreement, and navigating the Fair Work Commission approval process. The process varies significantly depending on the size of your workforce, the union involved, and the complexity of your existing agreement.
Yes. We regularly engage mid-dispute to help organisations stabilise the situation, assess their position, and develop a resolution strategy. We provide advice and representation before the Fair Work Commission and in direct negotiations — and we work quickly to understand the full context so we can add value immediately.
Absolutely. A significant portion of our work is with non-unionised employers — helping them build strong IR foundations, maintain compliance, and develop direct employee relationships that reduce the conditions for unionisation. Good IR practice is equally important whether your workplace is unionised or not.
We tailor our engagement models to suit the nature of the work — project-based for defined engagements like EA negotiations, retainer arrangements for ongoing operational support, or hourly advisory for specific matters. We discuss pricing transparently during our initial consultation so there are no surprises.

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Ready to Take Control of Your IR Landscape?

Start with a confidential consultation. We'll assess your situation and give you a clear picture of your risks and options.