Privacy Policy

Last updated: July 2026  |  ABN 58 605 182 616

SHR Consultants ("we", "us", "our") is committed to protecting the privacy of individuals who interact with our business. This Privacy Policy explains how we collect, use, disclose, and manage personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What Personal Information We Collect

We may collect the following types of personal information:

• Name, job title, and organisation
• Contact details — email address, phone number, postal address
• Information you provide in enquiry or contact forms
• Information relevant to the consulting services you engage us to provide
• Communications between you and SHR Consultants

We do not collect sensitive information (as defined in the Privacy Act) unless it is directly relevant to a consulting engagement and you have consented to its collection.

2. How We Collect Personal Information

We collect personal information directly from you when you:

• Submit an enquiry or contact form on our website
• Email, call, or otherwise contact us
• Engage our consulting services
• Subscribe to our newsletter or resources
• Attend an event, webinar, or meeting

We may also collect information from third parties where relevant to an engagement, with your knowledge and consent where required.

3. Why We Collect Personal Information

We collect personal information to:

• Respond to your enquiries and provide the services you request
• Deliver consulting services and fulfil our contractual obligations
• Send resources, insights, and updates (where you have opted in)
• Improve our services and website
• Comply with our legal obligations

4. Disclosure of Personal Information

We do not sell, rent, or trade your personal information. We may disclose personal information to:

• Third-party service providers who assist in delivering our services (e.g. IT providers, email platforms), under confidentiality obligations
• Professional advisors (legal, accounting) where necessary
• Regulatory bodies or courts where required by law

We do not disclose personal information to overseas recipients unless required by law or with your consent.

5. Marketing Communications

We may send you resources, articles, or updates if you have subscribed or provided your details in the context of a business relationship. You may opt out of marketing communications at any time by contacting us or using the unsubscribe link in any email we send.

6. Data Quality

We take reasonable steps to ensure that the personal information we hold is accurate, complete, and up to date. If you believe any information we hold about you is inaccurate, please contact us and we will correct it promptly.

7. Access and Correction

You have the right to request access to personal information we hold about you, and to request corrections to that information. To make a request, contact us at mark@shrconsultants.com.au. We will respond within a reasonable time and in accordance with the Australian Privacy Principles.

8. Security

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. Our security measures include secure email, password-protected systems, and restricted access to personal information on a need-to-know basis.

When personal information is no longer needed for the purpose for which it was collected, we take reasonable steps to destroy or de-identify it.

9. Cookies and Website Analytics

Our website may use cookies and analytics tools to understand how visitors use the site. This data is aggregated and does not personally identify you. You may disable cookies through your browser settings, though this may affect some website functionality.

10. Complaints

If you believe we have not handled your personal information in accordance with this policy or the Australian Privacy Principles, please contact us in the first instance:

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be available on our website. Material changes will be notified where practicable.